Shipping & Return Policy

🕐 Processing Time
Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed the next business day.

🚚 Domestic Shipping (Within Saudi Arabia)

  • Standard Delivery: 2–5 business days

  • Express Delivery: 1–2 business days

  • Free Shipping on All Orders

Please note: Delivery time may vary slightly depending on your city or remote area.

🌍 International Shipping
Currently, we only ship within Saudi Arabia and GCC countries (UAE, Kuwait, Bahrain, Oman, Qatar).

International shipping fees are calculated at checkout based on destination and weight.

📦 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your shipment directly on the courier’s website.

❌ Delays or Issues
We are not responsible for delays caused by customs, weather, or courier service disruptions.
Please ensure your address and contact details are entered correctly to avoid delivery issues.

🛑 Non-Delivery or Returned Orders
If an order is returned to us due to an incorrect address or failure to receive the package, the customer will be charged reshipping fees.

♻️ Easy Returns & Exchange Policy
We offer a 15 Days Easy Return & Exchange policy – no questions asked.

Simply contact us on WhatsApp at +92 336 6633115, and our support team will guide you through the simple process.
We’ll provide step-by-step instructions to ensure your return or exchange is handled smoothly.